Published on December 15, 2017

What to Do if Someone Gets Sick During the Holidays

Holiday SickWhen unexpected illnesses or injuries occur, it is sometimes difficult to decide where the best place to get treatment is, especially during the holidays. If it’s a life-threatening emergency, call 911 immediately, but if you’re suffering from an everyday illness or minor injury, where do you go? Urgent care facilities can be very useful for individuals who have an illness, injury or other healthcare concern that would otherwise normally be seen by their primary care physician.

A new option for convenient, same-day visits is InstaCare. InstaCare allows you to reserve your spot online and will send you a reminder text or email when it’s close to your turn. The current wait time is listed on their website and is visible in the office, and walk-ins are welcome. It uses an affordable, transparent fee structure that varies by the type of visit you need – so there are no surprises, co-pays or deductibles.

For the days that you just don’t have time to make it to your provider’s office, Cone Health offers e-visits and video visits through Cone Health Connected Care. E-visits are conducted through MyChart, and allow patients to interact with a provider virtually without video or voice communication.

Video and phone visits are also an easy way to see a physician, especially during the hustle and bustle of the holiday season. These visits are available 24/7, 365 days a year from your phone, tablet or computer. Care is provided by a team of physicians board-certified in family medicine, internal medicine, emergency medicine and pediatrics.

Dr. John Jenkins, Vice President at Cone Health for Telehealth and is Executive Medical Director of the Primary Care Collaborative, spoke on Fox 8 House Call about Instacare, e-visits and video visits available through Cone Health.